Saleem Slinger
@saleemslinger
I resolve customer issues and process high-volume retail and call-center transactions accurately.
Trinidad and TobagoWhat I'm looking for
I've supported customers at Kroll Trustage during a cybersecurity outage, handling inbound calls, account concerns, service requests, documentation, and escalations with a calm, professional approach.
Previously, I processed purchases, returns, exchanges, refunds, and payments at Primark Basildon, and exceeded daily sales targets of 15,000–20,000 TTD at Gtees Gulf City Mall while maintaining zero cash discrepancies over four months.
Alongside customer service and retail sales, I take on freelance work creating websites and online stores and troubleshooting phones, laptops, and PC hardware. My CompTIA A+ certification strengthens my practical problem-solving skills.
Experience
Work history, roles, and key accomplishments
Call Agent & Customer Assistance Representative
Kroll Trustage
Jan 2026 - Present (7 months)
Handle inbound customer calls, providing professional and efficient assistance. Troubleshoot concerns, document interactions, and maintain confidentiality, including support during a cybersecurity outage.
Freelance Web Developer & Technician
Self Employed
Jan 2018 - Present (8 years 7 months)
Created websites and online stores using CodePen, Canva, and Shopify. Fixed and changed phones, laptops, and PC parts.
Sales Clerk
Gtees Gulf City Mall
Aug 2025 - Nov 2025 (3 months)
Exceeded daily sales targets of 15,000-20,000 TTD as part of a two-person team. Resolved customer complaints with a 70% success rate and managed cash reconciliation with zero discrepancies over 4 months.
Sales Clerk
Bagalitos
Apr 2025 - May 2025 (1 month)
Delivered personalized customer service, resulting in high repeat customer rates and positive feedback. Achieved consistent sales performance through product knowledge and relationship-building, and maintained visual merchandising standards.
Processed customer purchases accurately using POS systems in a fast-paced retail environment. Handled cash, card, and digital payments, assisted with returns and exchanges, and reconciled cash tills at shift end.
Education
Degrees, certifications, and relevant coursework
University of Suffolk
Bachelor of Science, Computing
2025 -
Pursuing a BSc (Hons) in Computing through independent studies.
CTS College of Business & Computer Science LTD
CompTIA A+ Certification, Information Technology
2022 - 2022
Earned CompTIA A+ Certification.
Basildon Upper Academy
GCSE, Business
Grade: MERIT
Completed GCSEs in Business, English, and Mathematics.
Fyzabad Secondary School
CXC, Business
Completed CXC in Principles of Business.
Tech stack
Software and tools used professionally
Availability
Location
Trinidad and TobagoAuthorized to work in
Job categories
Interested in hiring Saleem?
You can contact Saleem and 90k+ other talented remote workers on Himalayas.
Message SaleemGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
