Sakara Stephenson

Facilitated employee enrollment in benefits programs, ensuring satisfaction and compliance. Addressed client inquiries and executed insurance cancellations, enhancing service satisfaction through efficient solutions.

Managed inventory and staffing for a juice/smoothie bar, overseeing daily operations to maintain high service standards and ensure optimal stock levels.

Coordinated events including the Kansas City Reggae Music & Jerk Festival, managing logistics and media relations to ensure successful outcomes.

Handled caller inquiries for CDC-INFO, providing information and referrals while managing complex calls from special audiences.

Resolved inquiries related to COVID-19, coordinating transportation services to enhance customer satisfaction.

Provided exceptional customer service, managed cash transactions, and maintained inventory to ensure a well-organized store environment.

Managed timely delivery of products and coordinated catering events, contributing to festival operations.

Mentored youth and coordinated events, ensuring effective communication and seamless operations.

Maintained cleanliness and organization in dressing room areas, ensuring efficient inventory management.