SAI TEJA YEDIDHA
@saitejayedidha
Application Support Engineer with 3 years of experience
What I'm looking for
As a seasoned Application Support Engineer, I leverage my expertise in managing and resolving production issues across multiple applications to ensure high availability and reliability. With a strong background in system automation, SQL-based root cause analysis, and application performance optimization, I excel in collaborating with cross-functional teams to maintain application stability and meet SLA targets.
Throughout my career, I have developed a proficiency in using monitoring tools like AppDynamics, Vusmart, Riverbed, Dynatrace, and ServiceNow to monitor and ensure the functionality of numerous applications. My analytical thinking and decision-making skills enable me to proactively resolve performance and operational issues, ensuring seamless application performance.
I am a team player with a proven track record of delivering exceptional results, earning me multiple appreciation certificates and Employee of the Month awards. I am committed to continuing my growth as a professional, staying up-to-date with the latest technologies and trends to drive innovation and excellence in application support.
Experience
Work history, roles, and key accomplishments
Application Operations Specialist
Skillmine Technology Consulting
Aug 2023 - Present (1 year 9 months)
Managed and monitored 157 critical applications using tools such as AppDynamics, Vusmart, Riverbed, Dynatrace, and ServiceNow. Proactively resolved performance and operational issues, ensuring high availability and reliability.
L3 Application/Production Support Engineer
Tata Consultancy Services (TCS)
Oct 2021 - Aug 2023 (1 year 10 months)
Resolved L1/L2 production incidents using ServiceNow and conducted root cause analysis with SQL and log analysis. Monitored ETL jobs and identified recurring defects to improve application stability.
Education
Degrees, certifications, and relevant coursework
ABN & PRR College of Science
Bachelor of Computer Science, Computer Science
2016 - 2020
Completed a Bachelor of Computer Science, gaining foundational knowledge in programming, algorithms, and software development principles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring SAI TEJA?
You can contact SAI TEJA and 50k+ other talented remote workers on Himalayas.
Message SAI TEJAFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
