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koushik appuKA
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koushik appu

@koushikappu

Application Support Engineer at Capgemini India Pvt Ltd, troubleshooting Java microservices and using Splunk and New Relic to support production stability.

India
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At Capgemini India Pvt Ltd, I support enterprise applications and microservices built with Java, Spring Boot, REST APIs, and SQL. I investigate production incidents through log analysis and root cause analysis, and coordinate fixes with development and monitoring teams to restore service.

On Settlement Notification Sub System (SNSS) for Synchrony Financial, I supported settlement processing and day-to-day application stability using Splunk and New Relic. I also contributed to Secured Instalments, supporting Java Spring Boot components, event-driven communication, and application troubleshooting.

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SC

SJR College of Arts, Science and Commerce

Bachelor of Computer Application, Computer Application

Grade: CGPA: 79.84%

Bachelor of Computer Application (BCA) degree from SJR College of Arts, Science and Commerce, completed in 2020.

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