Open to opportunities

Sai Sandeep Bellamkonda

@saisandeepbellamkond

I build and automate ServiceNow ITSM, HRSD, CMDB, and portal solutions.

I've built and customized ServiceNow solutions at Signovant Software and Visionwings Software, covering ITSM, HRSD, CMDB, Service Portal, Performance Analytics, Discovery, and integrations. I implement HR lifecycle events, employee document management, HR services, COEs, automated routing, dashboards, and lifecycle workflows.

I've developed Business Rules, Client Scripts, UI Actions, UI Policies, Script Includes, catalog items, workflows, Flow Designer automation, import sets, transform maps, and access controls. I also work with REST, SOAP, LDAP, Active Directory, SAML SSO, version upgrades, system clones, reporting, and data migration.

Experience

Work history, roles, and key accomplishments

Current

ServiceNow Administrator / Developer

Current

Signovant Software Pvt Ltd

Jun 2024 - Present (2 years 2 months)

Working on Incident, Problem and Change Management. Implemented HRSD lifecycle events, Employee Document Management, and automated routing rules. Provided hypercare support after deployment.

ServiceNow ITSM HRSD Performance Analytics Business Rules UI Actions UI Policies Script Includes Import Sets Transform Maps

ServiceNow Administrator / Developer

Visionwings Software Pvt Ltd

Feb 2023 - Dec 2023 (10 months)

Configured and customized ServiceNow custom application BAR, including Catalogs, Portals, Forms, and Flow Designer. Integrated CMDB with auto-discovery tools and external monitoring software. Played a key role in deployment activities and update sets.

ServiceNow CMDB Flow Designer Business Rules UI Actions UI Policies Script Includes

ServiceNow Developer

Visionwings Software Pvt Ltd

Jun 2020 - Sep 2021 (1 year 3 months)

Worked with Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, Access Control, Email Notifications, and Inbound Actions. Developed workflows and integrations, loaded data into CMDB, and created reports and scheduled jobs.

ServiceNow Business Rules Client Script UI Policies UI Actions Script Includes Access Control Notifications Inbound Flow Designer CMDB Import Sets Transform Maps Web Services Reports Scheduled Jobs HRSD

Transactional Enabler

CallHealth Services Private Limited

Oct 2017 - Apr 2020 (2 years 6 months)

Facilitated smooth and efficient transactions within the organization, ensuring timely and accurate completion. Managed customer interactions and analyzed data to provide recommendations.

CRM Data Analysis Customer Service Process Management Data Quality

Business Development Executive

Anikini MediaLabs Private LTD

Dec 2015 - Jan 2017 (1 year 1 month)

Played a pivotal role in driving business growth through strategic planning and relationship building. Identified new business opportunities and contributed to the success of the organization.

Business Development Market Research Client Relationship Management