Saira Burney

Managed the end-to-end global assignment lifecycle for international assignees, coordinating tax, immigration, social security, and payroll compliance across multiple jurisdictions. Acted as the primary contact for clients and assignees, delivering comprehensive briefings and practical guidance.

Liaised with GM Advisers and Assistant Managers to ensure streamlined processes for all key stakeholders. Administered the onboarding and departure of assignees, communicating with relevant parties and initiating third-party services.

Ensured all client relocation expense transactions, payments, and reporting aligned with agreed policies and contracts. Managed client expense management and mailboxes efficiently, resolving queries within 24 hours.

Provided end-to-end mobility services to corporate client employees and their families, acting as the primary contact for global mobility and household goods services. Created and maintained employee files and databases, ensuring accurate and timely invoicing.

Provided valuable insight to the Commercial Director and the Commercial and Revenue Management team, responsible for delivering excellent organization and project management for daily activities. Coordinated and ensured delivery of daily/weekly performance dashboards and organized performance meetings.

Handled customer service inquiries and provided support to clients. Maintained a high level of professionalism and efficiency in all interactions.

Provided operational and administrative support to the Branch Manager, assisting in the development of branch maintenance records, contracts, and IT systems. Acted as the first point of contact for security personnel queries and maintained accurate rosters.

Managed orders through tills and performed bank checks at the end of shifts. Responsible for kitchen duties including washing, drying, and restocking dishes, and running food and coffee orders to customers.

Managed import gateway operations, ensuring smooth and efficient processing of shipments. Collaborated with various teams to resolve issues and maintain operational flow.

Facilitated activities and assisted in managing daily operations. Ensured a safe and engaging environment for participants.

Worked as a barista, taking and making customer coffee orders and serving a range of food snacks. Maintained cleanliness of the kitchen and shop floor, and assisted customers with queries.

Handled cargo operations for the airline, ensuring efficient processing and documentation. Collaborated with various stakeholders to facilitate smooth freight movement.

Provided reception duties, managing incoming calls and visitors. Assisted with administrative tasks to support office operations.

Grade: 2.1 – Upper Second Class Hons

Completed a Bachelor of Arts with a 2.1 Upper Second Class Hons. The curriculum covered Business, Psychology, and Human Resource Management, providing a comprehensive understanding of organizational behavior and management principles.

Grade: English Literature (B), Media Studies (C), Psychology (C)

Achieved A-Levels in English Literature (B), Media Studies (C), and Psychology (C). This coursework developed strong analytical and communication skills.

Grade: 9 GCSEs (A-C, including A in RE, B in English Literature and English Language, C in Mathematics, B in Science)

Obtained 9 GCSEs, including an A in RE, B in English Literature and English Language, C in Mathematics, and B in Science. This foundational education provided a broad academic base.