Deepa Amin
@deepaamin
Relocation specialist with 10+ years managing end-to-end domestic and international moves.
United KingdomWhat I'm looking for
I am a relocation specialist with over a decade of experience managing end-to-end domestic and international relocations for private, corporate, and high-net-worth clients. I have proven expertise in global mobility services, shipment coordination, customs documentation, vendor and agent management, and client case management, and I consistently deliver high-quality customer service while ensuring regulatory compliance.
My background includes coordinating complex household goods shipments across multiple countries, training and coaching team members, conducting quality checks to reduce operational errors, and supporting process improvements. I am detail-oriented, client-focused, and experienced with CRM systems such as Salesforce and SAP, seeking to bring operational excellence and strong stakeholder communication to my next role.
Experience
Work history, roles, and key accomplishments
FLCoordinate domestic and international shipments to ensure timely, cost-effective delivery and maintain service quality through documentation accuracy and vendor collaboration.
Senior Move Manager
Writer Relocations Pvt Ltd
Jun 2016 - Jul 2023 (7 years 1 month)
Managed end-to-end domestic and international relocation cases for private and HNW clients, coordinating household goods shipments, customs documentation, and overseas agent relationships to ensure compliant, high-touch service.
Relationship Manager
Lodha Group
Jul 2014 - May 2016 (1 year 10 months)
Served as primary contact for high-value clients, resolving escalations and delivering personalised solutions to improve retention and customer experience.
BAProcessed and reviewed loan documentation with emphasis on accuracy and compliance, performing quality assurance checks and process audits to identify improvements.
Education
Degrees, certifications, and relevant coursework
COCoursera
Certificate (in progress), Project Management
Enrolled in Project Management Fundamentals course (in progress) on Coursera.
S.N.D.T. College
Bachelor of Commerce, Commerce
Grade: Distinction
Bachelor of Commerce degree completed with Distinction at S.N.D.T. College affiliated to Mumbai University.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
Skills
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