Saima Abbas

Own full-cycle recruitment operations including outbound sourcing, screening, interview coordination, and offer management. Maintain accurate candidate records and uphold data integrity across ATS platforms.

Reviewed and evaluated German-language audio annotation output against project guidelines, applying structured quality checks and consistency scoring. Maintained high guideline-adherence and QA pass rates.

Served as primary point of contact for global users via async channels, resolving high volumes of inquiries with strong CSAT scores. Delivered consistent cross-cultural communication in a remote environment.

Completed intensive hands-on training building and deploying end-to-end GTM outbound sequences using Apollo, Clay, Instantly, and Heyreach. Engineered CRM automation workflows and LinkedIn outbound cadences via Dripify.

Directed a team of 12 recruiters, consistently meeting hiring targets aligned with diversity and business goals. Owned onboarding workflows and built standardized SOPs across the recruitment team.

Delivered beginner-level German instruction remotely to a steady roster of students. Designed interactive lesson plans and provided structured, constructive feedback.

Managed full branch operations including HR, distribution, sales, and administration. Led team development to consistently meet KPIs.

Compiled market and competitor reports informing strategic business decisions.

Coordinated budgets, timelines, and stakeholder communication across global deliverables.

Delivered structured German-language instruction with personalised feedback.

Developed strategic growth plans and led business development initiatives.

Coordinated insurance protocols for international clinical studies and managed contract administration.

Conducted primary research, price monitoring, and competitor analysis.

Master of Business Administration (International) from Buckinghamshire University, UK, completed between 2015 and 2017.

Bachelor of Business Administration from the University of Applied Sciences, Cologne, completed between 2004 and 2007.