Tanusha Vishwakarma
@tanushavishwakarma
Experienced Training Coordinator with a focus on client satisfaction.
What I'm looking for
I am an Associate Training Coordinator and Senior Hosting Expert with over six years of successful experience in providing training, managing Learning Management Systems (LMS), and hosting sessions. My career has been marked by a commitment to excellence in the education and operations industry, where I have consistently been recognized for my contributions to client success.
Throughout my tenure at NIIT Ltd, I led teams in delivering various projects within specific timeframes, ensuring high levels of client satisfaction. My ability to quickly learn new skills and apply them effectively has improved efficiency and productivity in my roles. I have developed and implemented new training initiatives, including online modules and interactive software, which have significantly enhanced the training experience for employees.
My strengths lie in coordination, hosting, and providing training, backed by my proficiency in Excel and data handling. I am passionate about understanding customer needs and delivering exceptional service, which has been a cornerstone of my professional ethos. I am eager to continue my journey in a role that allows me to leverage my skills and contribute to organizational success.
Experience
Work history, roles, and key accomplishments
Associate Training Coordinator and Senior Hosting Expert
NIIT Ltd
Feb 2019 - Present (6 years 5 months)
Led teams in project delivery, ensuring client satisfaction and timely completion by creating plans and communicating deadlines. Developed team communications, improved operational efficiency by applying new skills, and resolved problems while providing exceptional service using a ticketing system.
Career Development Executive
Cognixia
May 2018 - Present (7 years 2 months)
Actively listened to customer requests, confirming full understanding before addressing concerns and delivering exceptional service. Developed team communications and information for meetings, ensuring effective internal and external communication.
Education
Degrees, certifications, and relevant coursework
GyanGanga Institute of Technology and Sciences
Bachelor of Engineering, Electronics and Communication Engineering
Studied the fundamentals of Electronics and Communication Engineering. Gained knowledge in various aspects of the field.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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