Muskan Sharma
@muskansharma8
Proactive HR & L&D specialist skilled in LMS, program coordination, and stakeholder management.
IndiaWhat I'm looking for
I am a proactive and detail-oriented HR & Training Specialist with hands-on experience managing global L&D operations, onboarding, and training administration for clients including BHP while working with NIIT. I specialize in SAP SuccessFactors LMS administration, program coordination, stakeholder communication, and preparing dashboards and reports that support client decision-making.
I have a track record of driving process improvements, contributing workflow automation ideas, and delivering smooth knowledge transfers and onboarding. I bring strong communication, mentoring, and time-management skills, and I seek opportunities in HR, Admin, or L&D functions with global or remote organizations.
Experience
Work history, roles, and key accomplishments
Senior Project Coordinator
NIIT Ltd.
Feb 2024 - Present (1 year 7 months)
Manage end-to-end administration and training operations for BHP's global learning programs, improving workflow automation and delivering weekly dashboards to support client decision-making.
Senior Student Advisor
upGrad Education
Aug 2023 - Feb 2024 (6 months)
Guided learners to select programs aligned with career goals and drove lead conversion through counseling and CRM-driven follow-ups to ensure smooth learner journeys.
Business Development Associate
Leverage Edu
Aug 2022 - Jun 2023 (10 months)
Engaged students and parents on international education opportunities, counseled prospects, and supported admissions processes to drive conversions and maintain long-term relationships.
Human Resources Officer
ILP Overseas
Feb 2023 - Mar 2023 (1 month)
Supported recruitment cycles including candidate sourcing, job postings, applicant screening, and onboarding activities while contributing to HR documentation and outreach.
Education
Degrees, certifications, and relevant coursework
Rama University
Bachelor of Commerce (Hons.), Business Administration
Completed a Bachelor of Commerce (Hons.) with a focus on Business Administration, graduating in 2022.
CECouncil for the Indian School Certificate Examinations
ISC (12th), General (Senior Secondary)
Completed ISC (Class 12) under the Council for the Indian School Certificate Examinations.
IKIIT Kanpur
Certification, Computer Applications / Office Productivity
Completed Microsoft Office Training certification from IIT Kanpur.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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