@saidasmilee
Sales Consultant at EF Education First who advised customers on language stays and delivered marketing and customer-retention activities.
SwitzerlandAt EF Education First in Zürich, I advised customers in person and by phone, proactively selling language stays. I managed my sales KPIs and planned and delivered marketing and customer-retention activities, including trade fair and event visits.
At Migros, I completed Lean Junior Expert training and supported the introduction of new Lean processes and shop-floor meetings. I delivered trainings and workshops, carried out 5S audits, coordinated improvement projects, and created Power BI reports.
Work history, roles, and key accomplishments
EF Education First
Jan 2025 - Apr 2026 (1 year 3 months)
Managed KPIs to achieve sales targets, provided personal and phone consultations with proactive sales of language stays, and planned marketing and customer retention activities.
Migros
Oct 2023 - Sep 2024 (11 months)
Completed Lean Junior Expert training, conducted trainings and workshops, supported implementation of new Lean processes and shopfloor meetings, executed 5A audits, coordinated improvement projects, and created Power BI reports.
USP Partner AG
Jun 2021 - Sep 2024 (3 years 3 months)
Worked in live marketing, events, and promotions.
Swisscard AECS GmbH
Mar 2019 - Sep 2019 (6 months)
Processed applications in a clerical role.
Degrees, certifications, and relevant coursework
Bachelor of Science, Business Psychology
2020 - 2024
Bachelor of Science in Business Psychology with a focus on market and consumer psychology.
Berufsmaturität, Business
2016 - 2017
Berufsmaturität from WKVW Wirtschaftsschule KV Wetzikon from 2016 to 2017.
Kauffrau EFZ, Business
2012 - 2015
Kauffrau EFZ from Wirtschaftsschule HSO from 2012 to 2015.
Software and tools used professionally
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