Sahira Shabnam

I've supported quality operations at Amazon, coordinating daily with stakeholders to resolve cases and meet operational requirements.

I performed root cause analysis, prepared team reports, maintained project documentation, and created Wiki content to improve access to process information.

Earlier, at Cognizant Technology Solutions in Banking & Financial Services, I developed strong communication, process-adherence, teamwork, and stakeholder-interaction capabilities in a structured corporate environment.

With an MBA in Human Resources Management, I'm looking to bring my corporate experience into talent acquisition, including candidate sourcing, screening, interview coordination, candidate communication, and recruitment operations.