Sahil Khan
@sahilkhan15
I resolve complex Lenovo hardware and software issues while building full-stack web and Android applications.
IndiaWhat I'm looking for
At Lenovo, I provide expert technical support for Premier Support customers, resolving complex hardware and software issues across laptops, desktops, and servers. I manage escalated enterprise cases and work with engineering teams to address recurring technical challenges.
I've earned Lenovo's Best Troubleshooting Award within my first month for exceptional problem-solving and technical support performance.
I also build responsive applications, including a MERN e-commerce website with RESTful APIs and MongoDB, and a secure Android messaging app using Java, Firebase Authentication, Firestore, and Cloud Messaging. My portfolio work reflects hands-on experience with React, Node.js, Express.js, JavaScript, GitHub, and Android development.
Experience
Work history, roles, and key accomplishments
Provided expert-level technical support for Lenovo's Premier Support customers, resolving complex hardware and software issues across laptops, desktops, and servers. Managed escalated cases and collaborated with engineering teams to address recurring technical challenges.
Education
Degrees, certifications, and relevant coursework
Sri Siddhartha Institute Of Technology
Bachelor of Computer Application, Computer Science
2021 - 2024
Grade: 8.2
Pursued a Bachelor of Computer Application in Computer Science, achieving a grade of 8.2.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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