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SAHIFA MISBAH

@sahifamisbah

Learning Delivery Coordinator at Deloitte who coordinated virtual training sessions and managed enterprise LMS classes and course evaluations.

India

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What I'm looking for

I’m seeking a Learning Delivery Coordinator role supporting learning programs through LMS administration, course coordination, virtual session production, and responsive learning operations.

At Deloitte, I added, modified, and closed classes on enterprise LMS platforms, uploaded participant information, and kept course data accurate and audit-ready. I also distributed training materials and pre-work, then coordinated post-course evaluations and feedback reporting.

I coordinated virtual training production, including technical pre-checks and instructor liaison, and managed learning mailboxes through Salesforce and ServiceNow within SLA/OLA timelines. I also supported US Program Managers across time zones and maintained records and documents in One View and SharePoint/Teams.

Experience

Work history, roles, and key accomplishments

Learning and Development Analyst

Deloitte

Feb 2022 - May 2026 (4 years 3 months)

Managed class setup, modification, and closure on enterprise LMS platforms and uploaded participant data to the Deloitte Learning Platform. Coordinated virtual training sessions, managed learning mailboxes, and supported compliance and data protection standards.

Saba LMS Cornerstone SBX DOWS NextGen Deloitte Learning Platform SharePoint Teams Salesforce ServiceNow Microsoft Office OneView virtual training Course Coordination Data Protection

HR Assistant – Centralized Time Keeping (CTK)

Amazon

Mar 2021 - Nov 2021 (8 months)

Resolved time and attendance queries through an automated ticketing queue, meeting service-level deadlines. Applied internal policies and regional guidelines to process exceptions accurately and partnered with site teams to maintain data integrity.

Ticketing Systems Time and Attendance Policy Application Data Integrity Queue Management

Education

Degrees, certifications, and relevant coursework

MLR Institute of Technology

MBA, Human Resources

2013 - 2015

Pursued an MBA in Human Resources from MLR Institute of Technology, affiliated with JNTUH, from 2013 to 2015.

Institute of Aeronautical Engineering

B.Tech, Electronics & Communication Engineering

2009 - 2013

Completed a B.Tech in Electronics & Communication Engineering from the Institute of Aeronautical Engineering, affiliated with JNTUH, from 2009 to 2013.