Srishti Maggo
@srishtimaggo
I’m a Learning & Development Specialist who designs and optimizes enterprise LMS ecosystems.
IndiaWhat I'm looking for
I’m a Results-driven Learning and Development Specialist with 4+ years of experience designing, administering, and optimising enterprise learning ecosystems. At Deloitte, I served as the primary L&D contact for geographically dispersed workforces, led cross-border program delivery, and managed LMS configuration and user lifecycle (addition, deletion, role assignment, and skills mapping).
I’m hands-on with learning technology and learning operations: administering Cornerstone LMS, supporting Communication Assessment tools, coordinating ILT/VILT/WBT delivery, and delivering data-driven compliance dashboards. I also strengthened governance and audit readiness by maintaining structured learning repositories, master trackers, and reporting frameworks on SharePoint.
Earlier at Accenture, I supported users for a life sciences organization by resolving 95%+ of technical issues on first contact, improving resolution time by 30% through knowledge management, and owning Azure AD access for 300+ enterprise applications via SailPoint and ServiceNow ticketing. I bring a service-oriented, data-integrity mindset—recognized through Deloitte awards and completion of Microsoft Certified: Azure Fundamentals.
Experience
Work history, roles, and key accomplishments
Served as primary L&D contact for a geographically dispersed workforce, administering Cornerstone LMS user lifecycle and access governance across multiple business units. Led cross-border delivery of the Communication Excellence Program and produced data-driven weekly compliance dashboards to improve program effectiveness and audit readiness.
Provided infrastructure and IAM support, achieving 95%+ first-contact resolution and reducing resolution time by 30% through robust knowledge management. Managed Azure AD access for 300+ enterprise applications using SailPoint and processed provisioning/de-provisioning requests via ServiceNow in line with IAM policies.
Education
Degrees, certifications, and relevant coursework
Commerce Kanpur University
Master of Commerce (M.Com), Commerce
Completed a Master of Commerce (M.Com) in Commerce at Kanpur University in 2021.
Commerce Kanpur University
Bachelor of Commerce (B.Com), Commerce
Completed a Bachelor of Commerce (B.Com) in Commerce at Kanpur University in 2019.
C.B.S.E
Higher Secondary Certificate
Completed a Higher Secondary Certificate through C.B.S.E in 2015.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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