Saheed User

I am a dedicated Customer Service Representative with four years of experience in customer and account management. My proficiency in processing daily order entries and billing transactions is complemented by my exceptional attention to detail. I have a proven track record of resolving customer issues and ensuring satisfaction, which has been pivotal in maintaining strong customer accounts.

At First Foundation Medical Engineering, I effectively communicated with the sales force, internal departments, and clients to address and resolve issues related to orders, billing, accounts receivable, and returns. My experience with ERP systems, particularly Oracle, has enhanced my ability to streamline order processing and improve overall efficiency. I am also skilled in using MS Office Excel and Outlook for data entry and communication, which has allowed me to generate accurate reports and maintain organized records.