Open to opportunities

Sahana Kumar

@sahanakumar

Message

Experienced sales professional with a strong background in customer support.

Vietnam

Message

What I'm looking for

I am looking for a role that fosters growth, collaboration, and customer engagement.

I am an experienced sales professional with a robust background in both B2B and B2C sales, complemented by my expertise in customer support. My journey has equipped me with the skills to assist customers effectively through various channels, including live chat, phone, and email. I pride myself on building strong relationships and solving problems efficiently, which has been pivotal in my career.

Throughout my professional experience, I have successfully contributed to various roles, from an Account Executive to a Key Account Manager. I have consistently exceeded sales targets, such as achieving over $150K in technographic data sales in 2023. My ability to engage clients through tailored solutions and effective communication has been instrumental in my success. I am currently seeking a customer support role where I can further develop my skills and contribute to a successful organization.

Experience

Work history, roles, and key accomplishments

Current

Consultant

Current

Suede Agency

Jan 2025 - Present (4 months)

As a Consultant, I identify and define target audiences for marketing campaigns, manage daily tasks using ClickUp, and create sales sequences and workflows with Apollo.

ClickUp Apollo Marketing Campaigns Workflows

SDR Intern

Blue

Sep 2023 - Nov 2023 (2 months)

In my role as an SDR Intern, I supported the sales pipeline by generating leads, messaging prospects on LinkedIn, and running outreach campaigns using various tools.

Lead Generation Konnector Ocean.Io

Key Account Manager

DemandNXT

Mar 2023 - Jun 2023 (3 months)

As a Key Account Manager, I improved customer email open rates and conversions through targeted campaigns, ensuring timely delivery and addressing customer needs.

Email Marketing Customer Relationship Management Campaign Management Data Analysis

Account Executive

DemandNXT

May 2022 - Feb 2023 (9 months)

In my role as an Account Executive, I conducted discovery calls, managed client relationships in Zoho CRM, and achieved over $150K in sales, exceeding targets.

Sales Calls Zoho Client Management Sales Strategy Lead Conversion

Sales Executive

Vaibhav Group

Nov 2021 - May 2022 (6 months)

As a Sales Executive, I engaged potential clients through calls, followed up on leads, and successfully sold plots, achieving over $96,000 in sales.

Cold Calling Client Engagement Customer Support

Education

Degrees, certifications, and relevant coursework

Bengaluru University

Bachelor of Science, Zoology, Chemistry and Biotechnology

2018 - 2021

Completed a Bachelor’s of Science degree with a focus on Zoology, Chemistry, and Biotechnology, gaining a solid foundation in scientific principles and laboratory techniques.