Ngoc Huynh
@ngochuynh
Sales and Customer Service Professional with experience in client relations, focused on building strong relationships and driving growth
What I'm looking for
I am a customer service and sales professional with hands-on experience across B2B and B2C sales, client retention, and digital partnerships. I have managed full sales cycles, prospecting through closing, and consistently built strong relationships with clients and creators.
My background includes executing social media campaigns, planning influencer and event partnerships, and supporting PR and marketing initiatives to increase brand awareness. I thrive in fast-paced environments with evolving targets and short sales cycles.
I hold a Bachelor of Business (Marketing) with Second Class Honours Upper Division and received multi-semester scholarships for academic excellence. I also hold certifications including Microsoft Office Specialist.
I bring CRM and ERP proficiency, strong presentation and market analysis skills, and bilingual capability in Vietnamese and English to roles focused on sales growth, partnership development, and customer success.
Experience
Work history, roles, and key accomplishments
Business Development Representative
RHEI
Nov 2025 - Present (3 months)
- Managing the full sales cycle from prospecting to closing for AI-powered solutions
- Engaging directly with digital creators and partners to build meaningful relationships
- Driving outreach through email, social channels and direct contact
- Identifying opportunities, presenting solutions, and delivering compelling value stories
Sales Representative & Customer Service
Kingtec Group
May 2024 - Oct 2025 (1 year 5 months)
- Processed orders via ERP and coordinated cross-functional teams to ensure on-time delivery
- Managed inquiries on orders, shipping, stock, and complaints with QC and production
- Supported sample development and quotations with R&D teams
- Adjusted ship dates per customer requests
- Built strong client relationships and identified new opportunities
Social Media Planner
Galaxy Cosmetics
Jun 2023 - Dec 2023 (6 months)
- Researched and created posts for 5 pages about the Korean pharmaceutical and cosmetic lines that the company distributes: Hubislab, Dr. CPU and Cell by Cell.
- Scheduled content designed to grow and nurture audiences across a social media platform.
- Planned marketing campaigns for new products before launching them to the Vietnam market.
Public Relations Intern
Beauty Tech Labs
Dec 2022 - Mar 2023 (3 months)
- Researched, summarized, and built clients and influencers database to increase awareness for media campaigns.
- Contacted and supported influencers to run giveaways and review beauty products.
- Supported Marketing team in brand and product positioning activities.
- Designed and created content related to beauty brands and mini-contests.
Partnership Specialist
Company Insider
Mar 2022 - Nov 2022 (8 months)
- Planned and invited guest speakers, mentors, and sponsors via LinkedIn for 4 events
- Researched and engaged 10+ speakers for webinar series and secured 3 sponsors for Mock Interviews
- Collaborated with event teams to support speakers in webinars and training sessions
- Coordinated judges and matched mentors with candidates for the Business Case Competition
Content Creator
Company Insider
Mar 2022 - Jun 2022 (3 months)
- Researched and developed ideas for Marketing content on Facebook and TikTok.
- Planned and created content related to sharing potential and attractive professions such as Data Analysis, Human Resources, and more.
- Cooperated with big sponsors such as Unilever, Generali, DLH Express, UNIQLO, OneMount, and Mondelez in Online Career Fair to reach Panel Discussions.
Education
Degrees, certifications, and relevant coursework
HELP University
Bachelor of Business, Marketing
2021 - 2025
Grade: Second Class Honours Upper Division
Activities and societies: Awarded scholarships for four semesters based on academic excellence
Completed a Bachelor of Business (Marketing) with Second Class Honours Upper Division, GPA: 3.63
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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