Alissa Martin

At Allied Universal, I review employee schedules and attendance records, document exceptions, coordinate safety check calls, and manage high-volume inbound and after-hours communications.

I support account managers with personnel updates, scheduling changes, and account corrections while maintaining accurate, confidential documentation. My work centers on keeping remote operations organized and issues resolved quickly.

Previously at Teladoc Health, I provided phone-based support to patients, resolved telehealth and healthcare-program inquiries, processed escalations, and documented every interaction accurately.

My experience also includes shipping coordination at Unity Manufacturing, where I managed shipment schedules, transportation logistics, inventory records, and order accuracy, as well as equipment maintenance work at RaceTrac Petroleum.