At Montefiore Medical Group, I initiate and track prior authorizations for medications and procedures, coordinate specialty appointments, and maintain patient records. My work supports timely patient care and has achieved a 97% prior authorization approval rate.
Previously, I handled patient registration and billing coordination for an average of 300 patients weekly, and served as Patient Service Representative – Call Center Unit Lead. Before moving into healthcare, I was Sales Manager at Hampton Inn & Suites.
