Safae Jk

I am a dynamic customer service and sales professional with a proven track record in supporting clients across automotive and technical sectors. My experience includes guiding product selections, managing client inquiries, and building strategic partnerships that enhance customer satisfaction. I pride myself on my ability to communicate effectively in English, Arabic, and German, which allows me to engage with diverse customer bases.

In my recent role as a Customer Service Agent at 07ZR, I successfully guided fleet managers in selecting optimal tire solutions, which not only improved customer satisfaction but also ensured safety. My collaborative efforts with mechanics to promote and install tire solutions have built valuable partnerships. Additionally, I managed subscription renewals and provided website navigation assistance, which played a crucial role in client retention.

Prior to that, at Bougweb, I responded to inquiries about solar panel installations, educating clients on product benefits and coordinating with technical teams for consultations. My commitment to follow-up post-installation ensured smooth service and high levels of client satisfaction. I am eager to bring my skills in client relations, effective communication, and teamwork to a new role where I can contribute to business growth and customer satisfaction.