Sadiq Abdullahi
@sadiqabdullahi2
ATM Custodian at United Bank for Africa who helped reduce ATM downtime by approximately 25% through monitoring and timely escalation.
NigeriaWhat I'm looking for
At United Bank for Africa (UBA), I monitor ATM operations, follow up on transaction disputes and operational exceptions, and coordinate with internal teams and service providers. My monitoring and timely escalation contributed to an approximately 25% reduction in ATM downtime.
As a Cash Management Officer at UBA, I managed daily cash operations, reconciled records, and investigated discrepancies. I served as team lead for a four-person team, and my verification and record management contributed to an approximately 20% reduction in cash discrepancies.
I started at UBA as a Bank Teller, processing routine customer transactions and assisting with account and transaction enquiries. I also followed complaints through to resolution, including a delayed transaction complaint that I monitored until the customer confirmed the value had been received.
Experience
Work history, roles, and key accomplishments
Monitors ATM operations, cash availability, and transaction issues, ensuring timely follow-up and escalation. Investigates transaction disputes, maintains records, and contributed to a 25% reduction in ATM downtime.
Managed daily cash operations, cash positioning, and reconciliation, investigating discrepancies. Led a four-person team and contributed to a 20% reduction in cash discrepancies.
Processed customer deposits, withdrawals, transfers, and other banking transactions accurately. Assisted customers with enquiries and complaints, escalating issues as needed.
Education
Degrees, certifications, and relevant coursework
Digital For All (DFA) / NITDA
Digital Technology Assessment (DTA) 2026, FinTech, Blockchain, and Cybersecurity
Completed the Digital Technology Assessment (DTA) 2026 covering FinTech, Blockchain, and Cybersecurity Fundamentals.
Digital For All (DFA) / NITDA
Cyber Security Certificate, Cyber Security
Completed a Cyber Security Certificate through the Digital For All (DFA) program by NITDA in June 2025.
College of Agriculture, Jalingo
National Diploma, Agricultural Technology
Earned a National Diploma in Agricultural Technology from the College of Agriculture, Jalingo in 2017.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
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