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Sadashiv Hattarki

@sadashivhattarki

I build ServiceNow automation, AI assessments, and employee service experiences.

India
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What I'm looking for

I'm looking to build scalable ServiceNow and AI-enabled solutions that automate business processes, improve employee experiences, and accelerate enterprise adoption of platform capabilities.

At Work4Flow, I develop the AI Onboarding Hub, a ServiceNow application that helps organizations assess AI readiness, identify customization impacts, and accelerate adoption of AI Search, Virtual Agent, Now Assist Skills, and Agentic Workflows.

I build UI Builder components, dashboards, scripts, scheduled jobs, and Flow Designer automations, while validating AI Search, Now Assist Skills, and Agentic Workflow configurations across ServiceNow instances. I also create testing capabilities using Test Management 2.0 and support end-to-end testing, defect resolution, release validation, and technical documentation.

Previously at Fujitsu Consulting, I developed scoped applications and Now Mobile approval experiences, configured Employee Center and HRSD processes, and automated catalog, workflow, notification, and reporting activities. My work also included Slack integration, Oracle B2C Service knowledge migration, and PowerShell-based bulk knowledge imports.

Before ServiceNow development, I led data collection, cleaning, analysis, reporting, and dashboard work at SBF, translating cross-functional data needs into actionable insights.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Shivaji University logoSU

Shivaji University

Master of Social Work, Social Work

2013 - 2015

Completed a Master of Social Work, developing skills in social research and community engagement.

Shivaji University logoSU

Shivaji University

Bachelor of Science, Computer Science

2009 - 2012

Pursued a Bachelor of Science in Computer Science, gaining foundational knowledge in computing and programming.

Tech stack

Software and tools used professionally

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