sachin ramteke
@sachinramteke
I deliver global L&D programs that accelerate ramp-up and achieve 100% trainee graduation.
IndiaWhat I'm looking for
At Amazon Development Center, I deliver end-to-end learning programs for Seller Support and Customer Support teams across North America, the UK, Germany, France, and Italy.
I've facilitated more than 100 ILT and VILT batches for 1,200+ associates, including fresher induction, customer handling, soft skills, and international e-commerce seller operations.
I coordinate 45-day training roadmaps, international cohort schedules, LMS enrollment, virtual classrooms, and nesting governance. My 40+ dedicated International Seller Support cohorts achieved a 100% trainee graduation rate.
I build training MIS dashboards and leadership presentations, assess outcomes through Kirkpatrick-aligned measurement, and use RCA to target performance gaps. This work reduced operational ramp-up time by 10%, and has earned me Top Performer and Circle of Excellence recognition.
Experience
Work history, roles, and key accomplishments
Facilitated 100+ training batches across ILT and VILT for international seller support, achieving 100% trainee graduation and reducing ramp-up time by 10%. Managed multi-OU program coordination, MIS reporting, and training effectiveness measurement.
Process Enablement & Customer Support Executive
OrderMeat.com
Feb 2018 - Aug 2018 (6 months)
Coordinated onboarding training and coached customer support representatives on SOPs and communication standards. Maintained support documentation and conducted root-cause analysis on escalated interactions.
Project Coordinator & Execution Lead
Government Contracting Entity
Jul 2016 - Sep 2017 (1 year 2 months)
Managed project schedules, resource allocations, and cross-functional documentation. Maintained tracking sheets and operational reports in Excel to ensure milestone adherence.
Education
Degrees, certifications, and relevant coursework
Yeshwantrao Chavan College of Engineering
Bachelor of Engineering, Engineering
Bachelor of Engineering degree from Yeshwantrao Chavan College of Engineering, affiliated with RTM Nagpur University.
Amazon Web Services
AWS Certified Cloud Practitioner, Cloud Computing
AWS Certified Cloud Practitioner certification from Amazon Web Services.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
Skills
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