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sabah khaliq

@sabahkhaliq

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Dedicated technical support professional with a passion for customer service.

United Kingdom

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What I'm looking for

I am looking for a role that allows me to grow in customer service and technical support, where I can utilize my skills to enhance user experiences.

I am a dedicated and adaptable professional with a strong background in technical support and customer service. My experience has equipped me with the ability to diagnose and resolve issues efficiently, manage user accounts, and assist in networking configurations. I am enthusiastic about delivering excellent customer experiences and eager to develop further within a customer service environment.

Currently, I am part of the Computer Graduate Scheme at Bradford Council, where I assist in technical support for internal departments and manage user accounts using Active Directory. My role involves logging and tracking technical incidents, contributing to SQL-based databases, and creating clear technical documentation. I have also supported students at the University of Bradford in configuring networking labs, helping them achieve high grades by simplifying complex concepts.

In addition to my technical skills, I have developed websites using HTML5, CSS, JavaScript, PHP, and Bootstrap, collaborating with clients to gather and document technical requirements. My experience working within diverse international teams has enhanced my collaboration and time management skills, making me a valuable asset in any technical support or customer service role.

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