Imtiaz User

I am a detail-oriented and technically adept professional with a strong background in client support, technical troubleshooting, and data-driven decision-making. My experience includes supporting enterprise tools like Microsoft Dynamics 365, Zendesk, and Power BI, where I have proven my ability to resolve complex user issues and automate workflows. I excel in multi-channel environments and thrive on delivering exceptional customer experiences through data insight and technical expertise.

Throughout my career, I have developed a robust skill set that includes technical innovation and problem-solving, data-driven technology development, and agile collaboration. I have successfully led projects such as an Automated Verification System for E-Commerce Item Listings and a Cloud-Based Blood Bank System, both of which showcase my ability to create efficient systems that improve operational performance. My commitment to continuous professional development drives me to rapidly acquire new technologies in software development, ensuring I remain at the forefront of industry advancements.