Saad Jamadar

Currently assisting customers and sub-agents in finalizing Umrah package deals, providing clear explanations of booking procedures, and collaborating with internal teams to secure competitive pricing. Responsible for managing B2B and B2C leads, ensuring client satisfaction, and maintaining strong relationships.

Guided customers in organizing Umrah and holiday packages, issued flight tickets, and ensured compliance with legal travel requirements. Developed strategies for company growth and maintained strong relationships with partners and sub-agents.

Assisted clients with payroll inquiries, provided accurate responses to payroll-related questions, and ensured clients understood the system for managing payroll and attendance effectively.

Assisted customers with inquiries related to their mobile accounts, provided support for updates, and effectively communicated promotional offers to retain customers and achieve upgrade targets.

Managed a team overseeing performance and package offerings, developed strategies for growth, and maintained relationships with partners and sub-agents to ensure client satisfaction.

Provided high-standard customer service, issued tickets, and informed customers about travel requirements. Actively promoted various products to enhance revenue and ensure compliance with regulations.

Managed reservations and customer inquiries, provided tailored solutions, and enhanced revenue through upselling. Maintained professionalism during high-demand periods.

Managed and motivated a team to enhance performance, communicated effectively with customers, and resolved billing-related queries to ensure satisfaction.

Led a team of sales executives, coordinated with clients to finalize deals, and designed service packages based on client needs, contributing to business growth.