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Sarah ShaffaqSS
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Sarah Shaffaq

@sarahshaffaq

Accomplished travel professional with over 15 years of experience.

India
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What I'm looking for

I am looking for a role that values client engagement and offers opportunities for leadership in travel management.

I am an accomplished and internationally exposed Travel & Tourism Professional with over 15 years of entrepreneurial experience in global travel operations, group leadership, and client engagement. My journey has equipped me with the ability to lead culturally diverse groups on international assignments, ensuring safety, immersive experiences, and administrative excellence.

As the Founder and Managing Director of New Nasr Tours and Travels, I successfully managed end-to-end operations of an independent travel agency, specializing in national and international holiday packages, ticketing, hotel bookings, and corporate travel planning. I have completed over 70,000 individual travel bookings and organized more than 620 corporate tours, achieving customer loyalty ratings of over 4.9/5.

My expertise in using Abacus GDS for efficient flight bookings and itinerary coordination, combined with my strong crisis management skills, has allowed me to handle on-ground challenges effectively. I am passionate about delivering meaningful travel experiences that align with safety protocols and organizational brand values.

Experience

Work history, roles, and key accomplishments

NT

Founder/Managing Director

New Nasr Tours and Travels

May 2006 - Mar 2021 (14 years 10 months)

Successfully managed end-to-end operations of an independent travel agency specializing in national and international holiday packages, ticketing, hotel bookings, and corporate travel planning. Built a loyal customer base through outstanding service delivery and innovative travel solutions. Designed and led group tours with a focus on personalized experiences, safety, and cultural immersion.

Education

Degrees, certifications, and relevant coursework

OU

Osmania University

Bachelor of Arts (B.A.), English Literature, Sociology

Specialized in English Literature and Sociology, gaining a comprehensive understanding of societal structures and literary analysis. Developed strong analytical and communication skills through extensive coursework and research.

IC

IATA Certified – Hyderabad Chapter

Diploma, International Travel & Tourism Management

Completed a Diploma in International Travel & Tourism Management, becoming IATA Certified in 2008. Gained expertise in global distribution systems (GDS) and international travel logistics.

Tech stack

Software and tools used professionally

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Sarah Shaffaq - Founder/Managing Director - New Nasr Tours and Travels | Himalayas