Abhishek John

I am an experienced travel agent with four years of dedicated service in the tourism industry. My journey has equipped me with a robust background in hospitality, allowing me to develop strategic marketing plans and manage customer relations effectively. I pride myself on leading cross-functional teams to achieve business objectives and enhance customer satisfaction.

Throughout my career, I have held various roles that have honed my skills in customer service and operations. At Radical Minds & Experience Technologies, I served as a Customer Service Executive, where I handled inbound and outbound calls, managed ticket amendments, and facilitated payment gateways for customers. My subsequent role at TBO Holidays Pvt Ltd as an Operations Executive involved making international calls to agents and vendors, where I negotiated costs for B2B and B2C reservations and package sales.

Most recently, I worked as an Assistant Manager for Hotel Reservations at Country Holidays Inn & Suites Pvt Ltd. In this position, I focused on B2B and B2C operations, negotiating hotel contracts and pricing. My diverse experience in the travel sector has equipped me with the skills necessary to excel in this dynamic industry.