Open to opportunities

Rylee Berry

@ryleeberry

Message

Sales and customer service leader who drives revenue through team management and customer-first solutions.

Zimbabwe

Message

What I'm looking for

I’m looking to leverage my sales, upselling, and team leadership strengths to deliver exceptional customer experiences in a dynamic organization that values growth, innovation, and collaboration.

I’m a highly motivated sales and customer service professional with a proven background in retail leadership. In my current role at T-Mobile, I handle inbound calls, sell services and products, and consistently upsell—while tailoring solutions to customer issues to keep satisfaction high.

I’ve also served in managerial duties, overseeing daily operations and managing staff, and I’ve repeatedly achieved and exceeded sales targets. Previously at Best Buy, I led the Verizon section, managed inventory to ensure accurate stock levels, and supervised daily operations to deliver exceptional wireless service support; earlier, I built strong customer service fundamentals as a Cook/Cashier/Food Runner while maintaining cleanliness, safety standards, and fast, accurate transactions.

Experience

Work history, roles, and key accomplishments

Current

Sales Associate / Manager

Current

T-Mobile

Apr 2023 - Present (3 years 2 months)

Handled inbound calls and sold/up-sold T-Mobile services while resolving customer issues to maintain high satisfaction. Served as a manager for six months, overseeing daily operations and staff and achieving and exceeding sales targets.

Inbound Calls Customer Satisfaction Retail Sales Team Leadership Store Operations Sales Target Achievement

Verizon Lead / Manager

Best Buy

Oct 2021 - May 2023 (1 year 7 months)

Assisted customers with personalized product recommendations, managed warehouse inventory, and led the Verizon section to drive wireless sales and service support. Supervised a team as a manager to ensure smooth daily operations and high customer satisfaction.

Retail Sales Product Recommendations Inventory Management Team Supervision Verizon Wireless Support Customer Service Operations Management Team Leadership

Cook, Cashier & Runner

McAlister's Deli

Jan 2018 - Jan 2021 (3 years)

Prepared food while maintaining cleanliness and safety standards, and managed cashier transactions with excellent customer service. Assisted with running food to customers to ensure a positive dining experience.

Food Preparation Food Safety Cash Handling Customer Service Time Management Teamwork