Zach Sipes

Manage day-to-day operations for a high-attendance cinema with 200,000+ yearly attendees. Oversee 20+ staff members, complete opening/closing and stockroom standards, support event setups and birthday parties, and assist with food service and guest needs.

Led assistant store operations generating ~$2.6M yearly sales by managing 10+ associates and driving execution of daily shipment, store orders, and inventory adjustments. Strengthened store performance through loss prevention/asset protection, heavy visual resets, district communication, and DM visits/audits while maintaining strong customer engagement.

Assisted in store management for approximately $2M yearly sales by engaging customers and executing daily operational standards. Managed opening/closing, bank deposits, weekly conference calls, and floor resets/visuals with oversight of 10+ associates.

Managed store operations generating $60k–$80k in weekly sales while leading customer support and team execution. Recruited and onboarded staff, scheduled coverage, delegated daily pallet truck work to 10+ associates, handled animal and store ordering, and managed deposits, conference calls, and floor resets.

Supervised shift operations supporting $2.5M yearly sales by assisting guests in-store and over the phone. Delegated tasks to associates, managed receiving and opening/closing, completed bank deposits and nightly emails, and kept the store standards through floor resets and apparel folding.

Advised guests on electronic solutions, built customer relations, and analyzed hardware for trade-in. Handled POS transactions, managed opening/closing, received shipments, completed paperwork/bank deposits, and refreshed the sales floor.

Supported in-store guest service and contributed to associate performance through zoning and direct feedback. Managed POS and opening/closing, audited paperwork, handled receiving and bank deposits, and executed daily sales reporting.

Prepared customer drinks and warmed food while supporting a drive-thru workflow. Assisted with shipment and followed consistent cleaning procedures with strong attention to detail.

Managed companion animal department operations while supporting customers and driving $80k–$100k in weekly sales. Led stocking, cash handling, store opening/closing, guest issue resolution (in-store and phone), and hiring/terminations; monitored aquatic water quality and recommended solutions.

Took customer orders, prepared drinks, and delivered food through the counter and drive-thru. Performed grill operation and maintained food and dining-area cleanliness through ongoing sanitation and trash/cleaning duties.