Open to opportunities

Devon Neal

@devonneal

Message

Results-driven sales professional with a focus on customer service.

Zimbabwe

Message

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for growth.

I am a results-driven professional with a proven track record in sales and customer service. My strong communication skills and customer-centric approach enable me to foster positive relationships and drive revenue growth. I have consistently demonstrated the ability to meet and exceed sales targets while delivering exceptional service and support to clients.

Currently, I work as a Financial Auditor and Guest Services representative at Beachers Lodge Condominium, where I have implemented strategic initiatives that have significantly increased property value. My proficiency in conducting thorough financial examinations and ensuring compliance with regulatory standards has been instrumental in maintaining financial integrity. I pride myself on my strong interpersonal skills, collaborating effectively with team members across departments to enhance guest satisfaction.

Previously, I served as a Wireless Sales Representative and Sales Team Lead, where my dedication to continuous learning and improvement resulted in a remarkable 30% increase in sales for my region. My expertise in building rapport, overcoming objections, and closing deals has consistently driven revenue growth, making my location the #1 store in sales in my region of Florida.

Experience

Work history, roles, and key accomplishments

Current

Financial Auditor

Current

Beachers Lodge Condominium

Jan 2023 - Present (2 years 6 months)

Implemented strategic initiatives and superior customer service which resulted in an increase of property value. Proficient in conducting thorough financial examinations, analyzing records, and ensuring compliance with regulatory standards and financial integrity.

Property Management Customer Service Regulatory Compliance

Wireless Sales Representative

Wireless Sales Representative & Sales Team Lead

Jan 2022 - Present (3 years 6 months)

Proficient in utilizing CRM systems and sales tools to track customer interactions and optimize sales opportunities. Experienced in meeting and exceeding sales targets while delivering exceptional customer service.

CRM Systems Sales Tools Sales Targets Customer Service Sales Performance

Assistant Manager & Wireless Sales Representative

Cricket Wireless

Jan 2020 - Present (5 years 6 months)

Expertise in building rapport, overcoming objections, and closing deals, which resulted in my location becoming the #1 store in sales in my region of Florida. Identifying customer needs and providing tailored solutions which drive revenue growth.

Negotiation Communication Strategic Selling Sales Growth

Education

Degrees, certifications, and relevant coursework

Flagler Palm Coast High School

High School Diploma, General Studies

Completed high school education, gaining foundational knowledge and skills across various subjects. Participated in extracurricular activities to develop teamwork and leadership abilities.

University of Illinois

Certificate, Marketing Management

Completed a certification in Marketing Management, focusing on strategic marketing principles and practices. Gained insights into market analysis, product development, and promotional strategies.

University of Pennsylvania

Certificate, Marketing

Completed a certification in Introduction to Marketing, covering fundamental marketing concepts and theories. Developed an understanding of consumer behavior, market segmentation, and branding.

University of Virginia

Certificate, Personal Branding

Completed a certification in Introduction to Personal Branding, focusing on strategies for developing and promoting a professional personal brand. Learned techniques for self-presentation and career advancement.