Ryan Volkmann
@ryanvolkmann
I build unified digital platforms across B2B SaaS, fintech, retail, and customer service.
United StatesWhat I'm looking for
At SRS Distribution, I lead digital product management by translating business and customer needs into priorities, requirements, and delivery plans.
Previously at First American's Docutech, I led product work across Docufactory, Print Engine, and Doc Services API/SAURON. I owned Docufactory as a 0-to-1 centralized document-rendering platform that generates PDFs and HTML from data and templates.
At Neighborly, I owned strategy for Call a Neighbor, a contact-center platform routing homeowner service requests across roughly 30 franchise brands. I led conversational AI and NLP chatbot integration across franchise websites, the mobile app, and the web app.
I've also led digital selling, native iOS migration, platform convergence, SQL-based data management, and cross-functional delivery at Neiman Marcus Group and RealPage. I turn fragmented systems into practical products through discovery, clear requirements, stakeholder alignment, and launch execution.
Experience
Work history, roles, and key accomplishments
Senior Digital Product Manager
SRS Distribution
Aug 2026 - Present (3 months)
Lead digital product management for SRS Distribution, translating business and customer needs into product priorities, requirements, and delivery plans.
Product Manager II
First American (Docutech)
Mar 2025 - Jul 2026 (1 year 4 months)
Led product work across three document-services platforms: Docufactory, Print Engine, and Doc Services API / SAURON, serving internal product teams. Owned product work for Docufactory, a 0-to-1 centralized document rendering platform generating PDFs/HTML from data and templates.
Technical Product Manager
Neighborly
Apr 2023 - Feb 2025 (1 year 10 months)
Owned product strategy for Call a Neighbor, the contact-center platform routing homeowner service requests across approximately 30 franchise brands. Led integration of a conversational AI / NLP-driven chatbot across franchise websites, the Neighborly mobile app, and the Call a Neighbor web app.
Product Manager
Neiman Marcus Group
Nov 2021 - Feb 2023 (1 year 3 months)
Product owner for Connect, an associate-facing digital selling platform supporting in-store and remote client management, communications, and selling activity. Owned Client Engagement and Communications modules supporting associate productivity and company-wide revenue goals.
Product Owner and SME on the Unity platform team, supporting convergence of multiple product platforms into a unified customer experience. Owned user interfaces surfacing client landscape and whitespace data to support account expansion and cross-product strategy.
Education
Degrees, certifications, and relevant coursework
Texas Wesleyan University
MBA, Business Administration and Management
Grade: Magna Cum Laude
MBA in Business Administration and Management, graduated Magna Cum Laude.
University of North Texas
B.A., Radio/Television/Digital Communication
Bachelor of Arts in Radio/Television/Digital Communication.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Social media
Job categories
Skills
Interested in hiring Ryan?
You can contact Ryan and 600K+ other talented remote workers on Himalayas.
Message RyanGet matched with your dream remote job
Sign up now and join over 1,000,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
