Ryan Volkmann
@ryanvolkmann
I build unified digital platforms across B2B SaaS, fintech, retail, and customer service.
United StatesWhat I'm looking for
At SRS Distribution, I lead digital product management by translating business and customer needs into priorities, requirements, and delivery plans.
Previously at First American's Docutech, I led product work across Docufactory, Print Engine, and Doc Services API/SAURON. I owned Docufactory as a 0-to-1 centralized document-rendering platform that generates PDFs and HTML from data and templates.
At Neighborly, I owned strategy for Call a Neighbor, a contact-center platform routing homeowner service requests across roughly 30 franchise brands. I led conversational AI and NLP chatbot integration across franchise websites, the mobile app, and the web app.
I've also led digital selling, native iOS migration, platform convergence, SQL-based data management, and cross-functional delivery at Neiman Marcus Group and RealPage. I turn fragmented systems into practical products through discovery, clear requirements, stakeholder alignment, and launch execution.
Experience
Work history, roles, and key accomplishments
Senior Digital Product Manager
SRS Distribution
Aug 2026 - Present (1 month)
Lead digital product management for SRS Distribution, translating business and customer needs into product priorities, requirements, and delivery plans.
Product Manager II
First American (Docutech)
Mar 2025 - Jul 2026 (1 year 4 months)
Led product work across three document-services platforms: Docufactory, Print Engine, and Doc Services API / SAURON, serving internal product teams. Owned product work for Docufactory, a 0-to-1 centralized document rendering platform generating PDFs/HTML from data and templates.
Technical Product Manager
Neighborly
Apr 2023 - Feb 2025 (1 year 10 months)
Owned product strategy for Call a Neighbor, the contact-center platform routing homeowner service requests across approximately 30 franchise brands. Led integration of a conversational AI / NLP-driven chatbot across franchise websites, the Neighborly mobile app, and the Call a Neighbor web app.
Product Manager
Neiman Marcus Group
Nov 2021 - Feb 2023 (1 year 3 months)
Product owner for Connect, an associate-facing digital selling platform supporting in-store and remote client management, communications, and selling activity. Owned Client Engagement and Communications modules supporting associate productivity and company-wide revenue goals.
Product Manager and Business Analyst
RealPage, Inc.
Sep 2019 - Nov 2021 (2 years 2 months)
Product Owner and SME on the Unity platform team, supporting convergence of multiple product platforms into a unified customer experience. Owned user interfaces surfacing client landscape and whitespace data to support account expansion and cross-product strategy.
Education
Degrees, certifications, and relevant coursework
Texas Wesleyan University
MBA, Business Administration and Management
Grade: Magna Cum Laude
MBA in Business Administration and Management, graduated Magna Cum Laude.
University of North Texas
B.A., Radio/Television/Digital Communication
Bachelor of Arts in Radio/Television/Digital Communication.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Social media
Skills
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