rwnd drwn

I am a detail-focused Virtual Assistant with a strong background in customer assistance, administrative work, and healthcare filing. My experience spans various roles, including customer service chat support and technical support, where I have honed my skills in effective communication and problem-solving. I thrive in fast-paced remote environments, where my initiative and accuracy are crucial to success.

Throughout my career, I have consistently demonstrated my ability to manage multiple tasks simultaneously while maintaining a professional demeanor. My role at Concentrix involved assisting customers with their orders and troubleshooting technical issues for a leading global tech brand. I take pride in my ability to adapt quickly to new processes and product updates, ensuring that I provide timely and accurate solutions to customer inquiries.

In my most recent position as a Medical E-Filer, I have been responsible for entering patient data into electronic health records with 100% accuracy and ensuring compliance with HIPAA regulations. My strong organizational skills and attention to detail have allowed me to excel in managing sensitive information while coordinating with healthcare teams to address urgent needs. I am passionate about delivering exceptional customer service and am eager to bring my skills to a new opportunity.