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@ruthmunyao
Dedicated customer expert with strong problem-solving and communication skills.
My name is Ruth Ndanu Munyao, and I am a dedicated and hardworking individual with a strong desire to succeed. I pride myself on being honest, obedient, and a good team player. My experience as a Customer Expert at Majorel Kenya has honed my skills in empathy, problem-solving, and communication, allowing me to provide exceptional service and resolve customer issues efficiently.
In addition to my role at Majorel, I have also worked as a Planning Officer and Acting Secretary at the Tana and Athi Rivers Development Authority, where I successfully drafted and prepared strategic and business plans. My ability to manage databases and maintain organized filing systems has been crucial in ensuring smooth operations. I am also experienced as an Accounts Clerk at Zenith Steel and Fabricators, where I reconciled accounts and ensured accurate data entry.
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Work history, roles, and key accomplishments
Majorel Kenya
Nov 2020 - Present (5 years)
Provided exceptional service by efficiently resolving customer issues through phone and written communication. Maintained high professionalism, product knowledge, and met performance standards. Took full ownership of issue resolution, investigated customer needs thoroughly, and created effective action plans.
Tana and Athi Rivers Development Authority (TARDA)
Jan 2018 - Dec 2020 (2 years 11 months)
Drafted and prepared master, strategic, and business plans, managed databases, and profiled projects. Efficiently typed, prepared, and collated reports while maintaining organized filing systems.
Zenith Steel and Fabricators
Reconciled and reported discrepancies, maintained ledgers, performed account reconciliation, and ensured accurate data entry. Efficiently coded documents and managed filing systems.
Degrees, certifications, and relevant coursework
Bachelor of Arts, Economics and Statistics
Currently pursuing a Bachelor of Arts in Economics and Statistics, building a strong foundation in quantitative analysis and economic principles. Engaged in coursework that develops critical thinking and data interpretation skills relevant to various industries.
Software and tools used professionally
You can contact Ruth and 90k+ other talented remote workers on Himalayas.
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