Charlie User

I am an all-rounded and multi-skilled professional with extensive experience in Finance, Customer Service, and Administration. My career has been marked by a commitment to excellence in coordinating administrative functions and providing end-to-end executive support. I have a proven track record of defining and analyzing customer requests to resolve issues promptly, ensuring high levels of customer retention and satisfaction.

Throughout my professional journey, I have developed diverse skills in customer service, administration, office management, and financial analysis. My role as an Accounts Assistant at the University of Embu allowed me to maintain accurate financial records and support audits, while my time as a Customer Support Champion at Majorel Limited honed my ability to manage customer interactions effectively. I am passionate about leveraging my skills to facilitate smooth office operations and enhance customer satisfaction.