Cheryl Eunice
@cheryleunice
Organized administrative professional skilled in executive support, finance, and customer service.
KenyaWhat I'm looking for
I am an organized and reliable administrative professional with hands-on experience supporting directors, managing schedules, and coordinating travel and communications. I combine strong time management with excellent written and verbal communication to keep operations running smoothly.
My background includes roles in executive assistance, customer service, and financial support where I prepared reports, reviewed financial documents for compliance, and maintained accurate records. I have successfully handled professional email correspondence, taken meeting minutes, and followed up on action items to ensure timely completion.
I bring proficiency in Google Workspace and Microsoft Office, virtual meeting setup, calendar and email management, and basic financial reporting support. I am committed to contributing dependable administrative support that improves team efficiency and stakeholder communication.
Experience
Work history, roles, and key accomplishments
Personal Assistant
Mercy Global Foundation
Aug 2023 - Present (2 years 2 months)
Manage the Director's calendar, meetings, and travel; draft professional emails and documents, take meeting minutes, and prepare donor reports and project updates to support operations.
Customer Service Representative
Majorel Kenya
Oct 2022 - Jul 2023 (9 months)
Responded to customer inquiries via phone, email, and chat, resolved issues professionally, updated customer records, and generated reports to improve service processes.
Finance Intern
The National Treasury
Feb 2021 - Feb 2022 (1 year)
Reviewed financial documents for compliance, prepared reports to support budget planning, and managed official correspondence to assist departmental finance functions.
Relationship Officer
Equity Bank
Dec 2019 - Jun 2020 (6 months)
Entered and updated client information and managed client records and documentation while addressing client concerns to ensure accurate databases and smooth service delivery.
Education
Degrees, certifications, and relevant coursework
UNUniversity of Nairobi
Bachelor of Commerce, Finance
Completed a Bachelor of Commerce with a focus in Finance, covering core commerce and finance coursework.
KMKenya Institute of Project Management
Diploma in Project Management, Project Management
Completed a Diploma in Project Management covering project planning, execution, and monitoring principles.
Institute of Advanced Technology
Certificate, Information Technology
Earned a Profile Certificate including the International Computer Driving License (ICDL) focusing on computer literacy and office software skills.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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