Open to opportunities

Ruth Kamau

@ruthkamau1

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I am an ICT professional delivering IT support, network solutions, and user training to improve uptime.

Kenya

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What I'm looking for

I seek hands-on IT support or network/security roles in a collaborative organization where I can reduce downtime, mentor users, work with cloud/data projects, and grow into cybersecurity or systems administration.

I am an ICT professional experienced in providing hands-on technical support, diagnosing system and network issues, and delivering practical user training. In past roles I reduced network downtime by 30% through log analysis and router reconfiguration, implemented preventive maintenance routines, and created simple troubleshooting guides that lowered support tickets.

I build practical tools and systems — including a phishing email detection system, a student-lecturer booking platform, and an intelligent traffic monitoring project — and I train learners from beginner to intermediate levels in Python and ICT fundamentals. I hold cloud and security fundamentals badges, have data science training, and lead a She Code Africa chapter to empower girls and women in technology.