Looking for a job

Edward Kauna

@edwardkauna

Message

IT professional with expertise in web development, cybersecurity, and system support.

Kenya

Message

What I'm looking for

I am looking for a role that fosters innovation, offers growth opportunities, and values collaboration.

I am an IT professional with over 4 years of experience in web development, cybersecurity, and IT support. My journey has been marked by significant achievements, including upgrading network infrastructure by 30% and reducing bugs by 15% through effective Playwright testing. I am skilled in technologies such as React.js, Python, and network management, which enable me to deliver technical solutions and exceptional customer service in dynamic environments.

Currently, I am pursuing a Master's in Information Technology to further enhance my expertise in emerging technologies. I thrive in collaborative settings and am passionate about contributing to innovative projects. My goal is to leverage my skills and experience in international roles that challenge me and allow me to make a meaningful impact.

Experience

Work history, roles, and key accomplishments

Current

IT Support Specialist

Current

ICT Authority

Dec 2023 - Present (1 year 7 months)

Resolved over 50 monthly client queries with a 95% satisfaction rate, significantly improving user support. Reduced system downtime by 20% through proactive maintenance and efficient troubleshooting.

Webex Excel Customer Service

Developer Intern

Qhala Limited

Jul 2024 - Oct 2024 (3 months)

Developed and implemented React.js features, leading to improved UI performance and user experience. Reduced bugs by 15% through comprehensive Playwright unit testing, enhancing software quality.

React Playwright GitHub Jira UI Development

ICT Intern

County Government of Meru

May 2023 - Nov 2023 (6 months)

Ensured 99% server uptime and successfully upgraded network infrastructure for over 50 users. Reduced hardware failures by 10% through regular diagnostics and preventative maintenance.

Maintenance

ICT Intern

Meru County Microfinance Corporation

Sep 2022 - Apr 2023 (7 months)

Upgraded network infrastructure by 30%, significantly boosting data speeds and overall network performance. Designed and implemented security architecture, effectively reducing cyber threats.

Infrastructure Cybersecurity Responsive Design Website Traffic

ICT Attachment

Posta Kenya Corporation

Nov 2020 - Jan 2021 (2 months)

Provided essential technical support to maintain service continuity and operational efficiency. Supported network repairs and managed software to ensure smooth system functionality.

Software Management Technical Support

Education

Degrees, certifications, and relevant coursework

Muranga University of Technology

Master of Science, Information Technology

Currently pursuing a Master of Science in Information Technology, focusing on advancing expertise in emerging technologies. This program aims to deepen knowledge in advanced IT concepts and applications.

Meru University of Science and Technology

Bachelor of Science, Information Technology

Grade: Second Class Honours (Upper Division)

Completed a Bachelor of Science in Information Technology, achieving Second Class Honours (Upper Division). The curriculum provided a strong foundation in IT principles and practices.

Meru University of Science and Technology

Diploma, Information Technology

Grade: Distinction

Earned a Diploma in Information Technology with Distinction, focusing on foundational IT concepts and practical skills. This program provided a strong base for further studies in the field.

Meru School

Kenya Certificate of Secondary Education, Secondary Education

Grade: C Plain

Completed secondary education, earning the Kenya Certificate of Secondary Education with a C Plain. This foundational education covered a broad range of subjects.