Edward Kauna
@edwardkauna
IT professional with expertise in web development, cybersecurity, and system support.
What I'm looking for
I am an IT professional with over 4 years of experience in web development, cybersecurity, and IT support. My journey has been marked by significant achievements, including upgrading network infrastructure by 30% and reducing bugs by 15% through effective Playwright testing. I am skilled in technologies such as React.js, Python, and network management, which enable me to deliver technical solutions and exceptional customer service in dynamic environments.
Currently, I am pursuing a Master's in Information Technology to further enhance my expertise in emerging technologies. I thrive in collaborative settings and am passionate about contributing to innovative projects. My goal is to leverage my skills and experience in international roles that challenge me and allow me to make a meaningful impact.
Experience
Work history, roles, and key accomplishments
IT Support Specialist
ICT Authority
Dec 2023 - Present (1 year 6 months)
Resolved over 50 monthly client queries with a 95% satisfaction rate, significantly improving user support. Reduced system downtime by 20% through proactive maintenance and efficient troubleshooting.
Developer Intern
Qhala Limited
Jul 2024 - Oct 2024 (3 months)
Developed and implemented React.js features, leading to improved UI performance and user experience. Reduced bugs by 15% through comprehensive Playwright unit testing, enhancing software quality.
ICT Intern
County Government of Meru
May 2023 - Nov 2023 (6 months)
Ensured 99% server uptime and successfully upgraded network infrastructure for over 50 users. Reduced hardware failures by 10% through regular diagnostics and preventative maintenance.
ICT Intern
Meru County Microfinance Corporation
Sep 2022 - Apr 2023 (7 months)
Upgraded network infrastructure by 30%, significantly boosting data speeds and overall network performance. Designed and implemented security architecture, effectively reducing cyber threats.
ICT Attachment
Posta Kenya Corporation
Nov 2020 - Jan 2021 (2 months)
Provided essential technical support to maintain service continuity and operational efficiency. Supported network repairs and managed software to ensure smooth system functionality.
Education
Degrees, certifications, and relevant coursework
Muranga University of Technology
Master of Science, Information Technology
Currently pursuing a Master of Science in Information Technology, focusing on advancing expertise in emerging technologies. This program aims to deepen knowledge in advanced IT concepts and applications.
Meru University of Science and Technology
Bachelor of Science, Information Technology
Grade: Second Class Honours (Upper Division)
Completed a Bachelor of Science in Information Technology, achieving Second Class Honours (Upper Division). The curriculum provided a strong foundation in IT principles and practices.
Meru University of Science and Technology
Diploma, Information Technology
Grade: Distinction
Earned a Diploma in Information Technology with Distinction, focusing on foundational IT concepts and practical skills. This program provided a strong base for further studies in the field.
Meru School
Kenya Certificate of Secondary Education, Secondary Education
Grade: C Plain
Completed secondary education, earning the Kenya Certificate of Secondary Education with a C Plain. This foundational education covered a broad range of subjects.
Consolata Primary School
Primary School Certificate, Primary Education
Grade: 374 Marks
Attended primary school and obtained the Primary School Certificate with 374 marks. This education provided fundamental academic skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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