Open to opportunities

Ruth Jogoo

@ruthjogoo

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Revenue cycle specialist and PMP-certified project manager focused on revenue assurance and process improvement.

United States

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What I'm looking for

I seek roles where I can apply revenue-cycle expertise and project management to improve revenue assurance, streamline processes, and deliver measurable operational improvements in healthcare.

I am a revenue cycle management specialist and PMP-certified project manager with experience in insurance verification, accounts receivable reconciliation, and revenue assurance within complex matrixed healthcare environments. I have a strong track record of investigating claim denials, reconciling payments, updating payor matrices, and delivering actionable analytics using Excel, Power BI, and Tableau to drive process improvements.

I excel at meeting SLAs and quality expectations while collaborating with cross-functional teams, preparing executive presentations, and implementing utilization management strategies. I hold a Graduate Certificate in Business Analysis and Reporting for Accounting and certifications in Project Management Professional and Scrum Fundamentals, which support my analytical and project delivery strengths.

Experience

Work history, roles, and key accomplishments

Revenue Cycle Specialist

Walgreens Specialty Pharmacy

Feb 2022 - Feb 2026 (4 years)

Managed revenue cycle processes including claim denial investigations, EFT/ERA reconciliation, and contract adjustments to maintain accurate AR and meet SLAs; produced reports and recommendations that improved revenue assurance and process efficiency.

Revenue Cycle Management Claims Investigation Power BI Tableau Process Improvement

Insurance Verification Specialist

Walgreens Specialty Pharmacy

Sep 2021 - Jan 2022 (4 months)

Verified patient coverage and eligibility, coordinated with payors and providers to resolve PBM rejections and prior authorizations, and supported enrollment for copay assistance to ensure timely claim processing.

Insurance Verification Eligibility PBM Rejection Resolution Major Medical Documentation

Licensed Insurance Agent

WTW - Tranzact

Jan 2020 - Jan 2021 (1 year)

Prospected and advised clients on insurance products, conducted needs assessments, and designed customized policy solutions to expand the customer base and optimize client coverage.

Sales Policy Design Customer Service & Compliance

Education

Degrees, certifications, and relevant coursework

Southern New Hampshire University

Graduate Certificate, Business Analytics and Reporting for Accounting

2023 - 2024

Graduate program in Business Analytics and Reporting for Accounting completed between 2023 and 2024 focused on analytics and reporting for accounting contexts.