Ruslyn Gray
@ruslyngray
Senior client insights analyst driving data-informed product and revenue growth.
What I'm looking for
I am a senior client insights analyst with deep experience translating complex data into strategic recommendations that drive product adoption, revenue growth, and executive decision-making. I partner cross-functionally with Product, Engineering, Strategy, and Sales, build robust SQL and dbt workflows, and produce executive-ready narratives and presentations that guide go-to-market and financial planning.
Across enterprise and contractor roles, I have standardized KPI frameworks, recovered multimillion-dollar revenue through data reconciliation, automated high-volume reporting, and built dashboards and tooling that improved retention and operational visibility. I bring strong technical skills (SQL, dbt, Python, BI tools), rigorous data-quality practices, and a collaborative, results-oriented approach to solving business problems.
Experience
Work history, roles, and key accomplishments
Own analytics partnerships across Product, Strategy, Engineering, and Sales to align data insights with roadmap and revenue goals; produce executive-facing narratives and board-level presentations that inform sales strategy and commercial negotiations.
Led analysis across 40+ enterprise accounts to drive product activations and research partnerships, standardized ROI reporting that improved regional retention by 15%, and built SQL/Tableau dashboards for real-time product visibility.
Operations Support Analyst
Boost Payments Solutions, Inc
Apr 2020 - Oct 2021 (1 year 6 months)
Automated daily reporting on high-volume payment activity using SQL and Excel, wrote UAT test cases and partnered with engineering to validate system updates, reducing manual work and improving payment accuracy.
Data Management Operations Contractor
Crystal Equations
Jul 2019 - Mar 2020 (8 months)
Supported program managers on Digital Rights Integrity, audited and cleaned 2,000+ business records, merged duplicate advertiser records, and recovered $2.84M in unclaimed ad revenue through data remediation.
Client Solutions Manager
Magnit
Feb 2016 - Feb 2018 (2 years)
Supported client solutions for Meta placements managing $20M+ spend, reduced campaign issues via whitelist and creative alignment, and generated SQL/Excel reports for campaign KPIs and revenue forecasting.
Education
Degrees, certifications, and relevant coursework
SUNY Empire State College
Coursework toward degree, Computer Information Systems
2022 -
Grade: 3.68
Pursuing coursework in Computer Information Systems with studies in systems analysis, database management, object-oriented programming, data modeling, and statistics; current GPA 3.68.
Howard University
Coursework toward bachelor's degree, Journalism and Economics
2012 - 2014
Grade: 3.4
Completed coursework toward a bachelor's degree in journalism and economics with a cumulative GPA of 3.4.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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