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Ruslyn Gray

@ruslyngray

Senior client insights analyst driving data-informed product and revenue growth.

United States
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What I'm looking for

I seek cross-functional roles where I can use analytics to drive product adoption and revenue, partner with Product and Sales, and build scalable KPI and data workflows in a collaborative, growth-focused environment.

I am a senior client insights analyst with deep experience translating complex data into strategic recommendations that drive product adoption, revenue growth, and executive decision-making. I partner cross-functionally with Product, Engineering, Strategy, and Sales, build robust SQL and dbt workflows, and produce executive-ready narratives and presentations that guide go-to-market and financial planning.

Across enterprise and contractor roles, I have standardized KPI frameworks, recovered multimillion-dollar revenue through data reconciliation, automated high-volume reporting, and built dashboards and tooling that improved retention and operational visibility. I bring strong technical skills (SQL, dbt, Python, BI tools), rigorous data-quality practices, and a collaborative, results-oriented approach to solving business problems.

Experience

Work history, roles, and key accomplishments

BI

Operations Support Analyst

Boost Payments Solutions, Inc

Apr 2020 - Oct 2021 (1 year 6 months)

Automated daily reporting on high-volume payment activity using SQL and Excel, wrote UAT test cases and partnered with engineering to validate system updates, reducing manual work and improving payment accuracy.

CE

Data Management Operations Contractor

Crystal Equations

Jul 2019 - Mar 2020 (8 months)

Supported program managers on Digital Rights Integrity, audited and cleaned 2,000+ business records, merged duplicate advertiser records, and recovered $2.84M in unclaimed ad revenue through data remediation.

Education

Degrees, certifications, and relevant coursework

SUNY Empire State College logoSC

SUNY Empire State College

Coursework toward degree, Computer Information Systems

2022 -

Grade: 3.68

Pursuing coursework in Computer Information Systems with studies in systems analysis, database management, object-oriented programming, data modeling, and statistics; current GPA 3.68.

Howard University logoHU

Howard University

Coursework toward bachelor's degree, Journalism and Economics

2012 - 2014

Grade: 3.4

Completed coursework toward a bachelor's degree in journalism and economics with a cumulative GPA of 3.4.

Tech stack

Software and tools used professionally

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Ruslyn Gray - Sr. Client Insights Analyst - DoubleVerify | Himalayas