At Adobe, I built an executive customer-health platform that unified Salesforce, Customer Journey Analytics, Snowflake, and Databricks across 200M+ records. I engineered SQL, Power BI models, and DAX for ARR, NDR, churn, retention, adoption, and health-score KPIs.
I use cohort, funnel, journey, and segmentation analysis to identify onboarding drop-off and underused features. My analysis of 10M+ journeys helped shape Product’s roadmap and lift feature utilization by 15%.
Previously at Wells Fargo, I automated the Daily Consumer Banking Operations Report with SQL, Python, Power Query, Excel VBA, and validation layers, reducing an eight-hour process to under two hours. I also built 18+ Power BI and Tableau dashboards across 10M+ banking records and improved query performance by 30–35%.
At Penske Logistics, I developed XGBoost models for shipment delays and demand forecasting, while building ETL workflows and operational dashboards for transportation and warehouse teams. I enjoy translating data across Product, Customer Success, Finance, Risk, Compliance, and Operations into clear, decision-ready reporting.
