Open to opportunities

RUN THEPLUKSANA

@runthepluksana

Multilingual Trust & Safety and Content Operations professional with 10+ years in compliance-focused digital communications.

Thailand

Message

What I'm looking for

I’m looking to contribute to a global team focused on digital operations, compliance, and communications—using my content safety standards, audits, and quality mindset to protect communities while improving content operations in fast-moving platforms.

I’m a multilingual content operations and digital communication professional with 10+ years of experience across marketing, trade development, and social media content moderation. I bring proven cross-cultural communication skills and a track record of building and maintaining online safety strategy in Southeast Asia.

In my current Trust and Safety (Content Ops) role, I ensure legal compliance and safety for content uploaded to the platform. I develop, improve, and maintain standards for the security of online communities, improve content management strategy for short/long video platforms, and audit content with high precision against brand requirements. I also contribute to clearer operational processes to keep teams delivering accurate, consistent outcomes.

Previously, I supported digital social media platform clients as a Content Moderator/Quality Analyst, running audits and quality assessments to evaluate content delivery quality for Thailand markets. Earlier experience in marketing and trade development strengthened my client-facing communication and market research ability, including business engagement between Korean manufacturers and Thai importers.

Experience

Work history, roles, and key accomplishments

Current

Trust and Safety Content Ops

Current

Byte Precision Sdn Bhd

Ensured legal compliance and online safety for content uploaded to the platform by enforcing security standards for online communities. Audited short- and long-form video content against brand requirements and maintained content management standards.

Content Moderation Policy Enforcement Online Safety Strategy Content Auditing SEO (Labeling Evaluation)Video Content Review Legal & Compliance

Content Moderator & QA

Cogdev Malaysia Sdn Bhd

Jan 2018 - Jun 2020 (2 years 5 months)

Supported operations for a digital social media platform client by following service processes correctly and maintaining quality for reviewed content. Conducted audits and quality assessments for Thailand markets to ensure consistent delivery.

Content Moderation Quality Assurance And Assessment Process Adherence Online Safety Thai Market Content Review

Oversea Trade Development

CNE Global Malaysia Sdn Bhd

Aug 2017 - Sep 2017 (1 month)

Managed business engagement between Korean manufacturers and Thai importers, distributors, and agents. Built and followed up the Thai buyers list for business matching and evaluated results for continuous improvement.

Market Research client support Lead Sourcing

Marketing Executive

Menara Intertrade Co., Ltd

May 2015 - May 2017 (2 years)

Supported marketing campaign execution by writing marketing emails, proofreading marketing materials, and coordinating day-to-day marketing administration. Produced and analyzed sales figures and maintained pricing and listing details with the sales team.

Email Marketing Sales Reporting Market Analysis Proofreading Marketing Campaigns MS Office Suite

Senior Marketing Officer

Office of Commercial Affairs, Royal Thai Embassy

Mar 2007 - Mar 2012 (5 years)

Conducted research and reporting on Malaysian policies, statistics, and the Malaysian economy by translating from Malaysian media sources. Performed market surveys on Thai products in Malaysia and translated Malaysian news into Thai for reporting to the ministry in Bangkok.

Market Research Policy Analysis Data Gathering Cross Cultural Communication