Sarouen Reth
@sarouenreth
Trust & Safety Association content moderator at Accenture, reviewing content against platform policies and community guidelines.
ThailandWhat I'm looking for
At Accenture, I review and moderate online content for Trust & Safety Association, applying platform policies and community guidelines. I assess potentially harmful or policy-violating content and escalate complex or sensitive cases through internal procedures.
At Ascend Group, I supported international remittance transfers and the TrueMoney wallet, working with product and marketing teams on customer support and technology issues. Earlier, I translated English and Thai dialogue and assisted with product listings and live streams at Sangchai Group.
Experience
Work history, roles, and key accomplishments
Review and moderate online content to ensure compliance with platform policies and community guidelines. Identify, assess, and handle inappropriate, harmful, or policy-violating content.
Customer Management
Ascend Group
Aug 2021 - Oct 2025 (4 years 2 months)
Verified information for international remittance (IRS) transfers and Truemoney wallet. Collaborated with product and marketing teams to identify customer support and technology problems, and created training materials and troubleshooting documentation.
Assistant Manager
Luxury Asset
Apr 2021 - Jul 2021 (3 months)
Moderated Facebook page and collected information about luxury brands and assets from original sources. Researched successful business owners and entrepreneurs and summarized the storyline of each business.
Marketing Internship
Sangchai Group
Dec 2020 - Apr 2021 (4 months)
Translated dialogue between English and Thai, and posted products on platforms such as Shopee and Lazada. Assisted the team with live streaming on Facebook, Shopee, and Lazada.
Education
Degrees, certifications, and relevant coursework
Siam Technology College
Bachelor of Business Management, Business Management
2017 - 2021
Pursued a Bachelor of Business Management degree from Siam Technology College from 2017 to 2021.
Preah Monivong High School
High School Diploma, General Studies
2013 - 2016
Completed high school education at Preah Monivong High School from 2013 to 2016.
Tech stack
Software and tools used professionally
Availability
Location
ThailandAuthorized to work in
Salary expectations
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