Rukoyah Shittu
@rukoyahshittu
Customer support representative at Access Bank PLC, resolving banking inquiries and service requests across high-volume calls.
NigeriaWhat I'm looking for
At Access Bank PLC, I handled high-volume inbound and outbound customer calls, responding to inquiries, complaints, and service requests. I provided information on banking products and services and kept detailed records of customer interactions.
As a Remote Marketing Intern at GAO Tek Inc., I supported digital communication, responded to online inquiries, and organized research and documentation for reporting.
At Otolorin Chambers, I managed client communication, scheduled appointments, and organized documents. Earlier, as an Administrative Officer at Shibra Ventures Company, I handled customer inquiries and maintained business records.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Access Bank PLC
Jan 2025 - Sep 2026 (1 year 8 months)
Handled high-volume inbound and outbound customer calls, responded to inquiries, and resolved issues efficiently while maintaining detailed records and ensuring customer satisfaction.
Remote Marketing Intern
GAO Tek Inc.
Oct 2025 - Jan 2026 (3 months)
Supported digital communication, responded to online inquiries, conducted research, and maintained structured documentation while collaborating with remote team members.
Administrative Assistant
Otolorin Chambers
Jan 2020 - Jan 2023 (3 years)
Managed client communication via phone and email, scheduled meetings, prepared documents, and maintained confidentiality and accurate documentation.
Administrative Officer
Shibra Ventures Company
Jan 2016 - Jan 2018 (2 years)
Handled customer inquiries, maintained business records, updated internal databases, and supported daily administrative operations and communication flow.
Education
Degrees, certifications, and relevant coursework
University of Ibadan
Master's Degree
2024 -
Pursuing a Master's degree at the University of Ibadan, expected to complete in 2026.
Tai Solarin University of Education
Bachelor's Degree
2018 - 2023
Completed a Bachelor's degree at Tai Solarin University of Education, Ijebu-Ode, Nigeria.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
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