Rukevwe Sargin

At GMass, I resolved email deliverability and campaign issues, including SPF, DKIM, DMARC, SMTP, spam filters, blacklists, and email automation. I also onboarded new users through demo calls and helped customers improve tracking and sender reputation.

Previously, I led streamer support at Livecoding.tv, managing a team of four while handling customer support, retention, social media, email marketing, and WordPress blog management. I earned two promotions within one year and introduced training sessions that streamlined customer service operations.

I've also supported communities and customers at Amazix, Versata, Dacoders Agile Innovation, and Alifth Ecommerce through Telegram moderation, social media management, Zendesk ticketing, business development, inventory updates, and customer inquiries.