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Ruby Tomaquin

@rubytomaquin

Customer service representative with extensive experience in client support.

Philippines
Message

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for professional growth.

I am a dedicated customer service representative with over three years of experience in sales and customer care. My journey in customer support has equipped me with the skills to turn prospects into loyal customers by ensuring that their needs align with our offerings. I pride myself on my positive attitude and my ability to resolve conflicts effectively, ensuring a seamless experience for every caller.

In my previous roles, I have provided timely and efficient support, coordinating with internal teams such as technical, billing, and local installation departments. My experience at Ttec Pampanga allowed me to specialize in health care insurance customer support, where I ensured that callers met the requirements for enrollment. Additionally, my role at Majorel-Clark as a social media video moderator honed my attention to detail and compliance with community standards.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

PB

PWU-CDCEC Bataan

Certificate in Nursing, Nursing

Completed a Certificate in Nursing program. Gained foundational knowledge and skills in nursing practices.

BS

Bataan National High School

High School Graduate, General Studies

Completed high school education.

Tech stack

Software and tools used professionally

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Ruby Tomaquin - Customer Service Representative - TTEC | Himalayas