Kris Cheng

I am a dedicated Customer Service Specialist with extensive experience in providing exceptional support and assistance to clients across various platforms. My journey began in 2016 at TASK US, where I honed my skills in email support, ensuring that customers received prompt and informative service. My commitment to customer satisfaction helped retain loyalty and drive sales efficiency.

In my subsequent roles, including as a Financial Live Chat Agent at Teletech, I developed a keen understanding of financial transactions and fraud analysis. I guided customers through complex processes, ensuring they felt supported and informed. My most recent position as a Content Moderator at Majorel allowed me to utilize my attention to detail and critical thinking skills to maintain platform integrity by moderating live video content effectively.