Ruben User
@rubenuser5
Inside sales and fire protection quoting specialist at Viking SupplyNet, pricing complete sprinkler systems and 1,000+ line-item bids.
United StatesWhat I'm looking for
At Viking SupplyNet, I quote complete fire protection systems from sprinklers to backflow, drawing on Viking and allied manufacturer lines to provide a single, complete bid.
I serve as the single point of contact for 25+ national and regional contractors, managing quotes through delivery and issue resolution. My work ranges from spot pricing to 1,000+ line-item commercial bids.
I translate contractor takeoffs and specifications into bills of materials and pick tickets, and manage scope revisions, addenda, and value-engineering alternates. I price to assigned margin targets while comparing costs across manufacturer lines.
I manage orders in Oracle and coordinate inventory, vendor drop-ships, and freight across multiple branches. Before Viking SupplyNet, I managed a B2B account portfolio at Cintas and posted the division’s highest route sales volume in FY2014.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Viking SupplyNet
Jul 2017 - Present (9 years 3 months)
Provided customer service and support for fire protection products, handling order entry, tracking, and line-level pricing accuracy. Supported the AS400-to-Oracle ERP migration.
National Accounts Representative
Viking SupplyNet
Feb 2025 - Jan 2026 (11 months)
Served as single point of contact for 25+ national fire protection contractors, owning the commercial lifecycle from quote through delivery and issue resolution. Quoted complete fire suppression systems to spec, head to backflow, sourcing across Viking and allied lines.
Managed and grew a portfolio of up to 80 B2B accounts across multiple cities, expanding route volume to justify additional service days. Posted the division's highest route sales volume in FY2014.
Education
Degrees, certifications, and relevant coursework
Franklin Pierce High School
High School Diploma, General Studies
Grade: Cum Laude
Activities and societies: ASB & Leadership Programs
Earned a high school diploma with Cum Laude honors and participated in ASB and Leadership Programs.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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