Open to opportunities

Kate McNorris

@katemcnorris

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Experienced supply chain and inside sales professional driving operations and revenue.

United States

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What I'm looking for

I seek a role in supply chain, inside sales, or customer success where I can drive revenue, optimize inventory and billing, work with cross-functional teams, and grow within a collaborative company culture.

I am an experienced supply chain, inside sales, and customer success professional with a strong track record in inventory management, billing, and operations for oil & gas and related industries.

I have managed large-scale asset and project coordination, supervised field operations, and updated thousands of asset records while working with cross-functional leadership to allocate costs and assign resources.

In sales and customer-facing roles I have closed hundreds of opportunities, managed onboarding and renewals, prepared quotes and sales orders in SAP/Oracle systems, and resolved major billing disputes — recovering and protecting millions in revenue.

I bring hands-on expertise with ERP/CRM systems (SAP, Oracle, Ariba, Salesforce, NetSuite, JDE), strong negotiation and vendor-management skills, and a commitment to operational accuracy and customer satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Inside Sales Representative

Current

Manor Diffusion Technologies

Apr 2024 - Present (1 year 9 months)

Organized inventory and procurement processes for tubular products, managed supplier/vendor sourcing to meet API standards, and quoted coated tubes while maintaining daily stock updates after customer purchase orders.

Inventory Management Procurement Supplier Sourcing SAP Order Management

Inside Sales — Drilling Tools

Sinnat

Aug 2023 - Apr 2024 (8 months)

Managed tools delivery and manufacturing schedules, closed 230+ Salesforce opportunities for downhole equipment, processed orders in SAP Ariba/Oracle/Open Invoice, and resolved customer issues on deliveries and orders.

Salesforce Ariba Oracle Order Management Customer Support Quote Management

Customer Success (Inside Sales)

AD Technology

Jan 2021 - Aug 2023 (2 years 7 months)

Managed sales opportunities in Insightly CRM, led customer onboarding and training via video calls, closed deals, and set up recurring billing and renewals.

Customer Onboarding Insightly Renewals Sales Enablement Training G Suite Microsoft Teams

Project and Asset Coordinator

NextCenturi

Apr 2020 - Dec 2020 (8 months)

Coordinated West Texas fleet projects and field operations, supervised over 700 foremen, and updated 2,000 asset assignments across CRM, SmartSheet, and GeoTab.

Project Coordination Asset Management Smartsheet Geotab CRM Field Operations Cost Allocation

Senior Billing Analyst

Baker Hughes

Oct 2018 - Apr 2020 (1 year 6 months)

Reviewed operations forecasts for 19 Permian Basin customers, created SAP sales orders, identified $10M in bad debt recoverable, and reduced disputes from $3M to $200K within two months.

SAP Accounts Receivable Collections Forecasting Dispute Resolution

Asset Coordinator

Schlumberger

Nov 2015 - Sep 2018 (2 years 10 months)

Managed drilling motor assets and daily tools tracking on Q Track, supervised workshop inspections, priced rentals/POs, and maintained readiness for ~2,000 drilling motors weekly.

Asset Management Q Track Vendor Management Logistics PO Pricing

Senior Billing Analyst & Revenue Controller

Baker Hughes

Jan 2013 - Mar 2015 (2 years 2 months)

Managed billing across multiple product lines, invoiced 99% of operation tickets on time, reduced database error rate from 10% to <1% saving $12M, and identified $300K savings via contract-attendance alignment.

Revenue Control Billing SAP Invoice Processing Month End Close Data Compliance Process Improvement

Software Licensing & Onboarding Specialist

Schlumberger

Feb 2011 - Jan 2013 (1 year 11 months)

Generated technical software licenses in SeaColt, managed SaaS subscriptions and CRM sales opportunities, and helped achieve $4M revenue target for Geo Market licensing.